Access the Project Management Section
Visit the Knowledge Base section to find detailed guides and FAQs for common issues.
Search for topics related to your concern for quick solutions.
Check Your Account Settings
Verify your account details, such as:
Profile completeness
Withdrawal settings
Notifications
Ensure everything is set up correctly to avoid potential issues.
Use the Support Ticket System
If the issue persists, navigate to the Support Tickets section in your dashboard.
Click on Create a Ticket and provide the following details:
A clear description of the issue
Screenshots or relevant attachments
Any error messages you encountered
Submit the ticket and monitor its status in the same section.
Contact Live Support
For urgent issues, use the Live Chat feature to connect with our support team.
Provide your ticket number (if applicable) to expedite the resolution process.
Follow Up on Your Issue
Regularly check the Support Tickets section or your email for updates from our support team.
Respond promptly to any requests for additional information.
Common Issues and Quick Solutions
Login Problems: Reset your password using the "Forgot Password" option on the login page.
Payment Delays: Verify your withdrawal method and check if you meet the minimum withdrawal amount.
Task or Project Disputes: File a dispute using the "Report Issue" option in the relevant task or project.
Technical Errors: Clear your browser cache or try accessing the platform using a different browser.